Yes, many of our items are handcrafted by skilled artisans. Slight variations in color, texture, or carving details are natural and part of the product’s charm.

We use high-quality photography, but slight color variations may occur due to lighting and individual screen settings. However, the overall look, design, and finish remain consistent.

All product dimensions are listed in the Product Specifications section on each item page. Please review them carefully before purchasing to ensure the best fit for your space.

Yes, customization is available for select products. If you need a specific size, finish, or design change, please contact our team via WhatsApp or the inquiry form.

We use multi-layer protective packaging including foam sheets, bubble wrap, corner protection, and sturdy boxes to ensure safe delivery of your item.

We offer returns or replacements for products damaged during transit. Please share unboxing video and images within 24–48 hours of delivery for quick resolution.

We accept UPI, credit/debit cards, net banking, wallet payments, and secure online payment gateways.

Most products come pre-assembled. If assembly is required, instructions will be provided or professional help can be arranged depending on your location.